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Server Infrastructure Engineer

Job Type:
Market related


Infrastructure Engineer – Server



Salary: Competitive.


Locations: There are a number of available office locations on offer, with a preference for either Aldershot or Bristol. Additional locations include Derby and Epsom.


Job Description


The Infrastructure Engineer position is a hands-on role to manage, monitor and support the Windows server environment. Working within a small team you will provide support with resolving incidents, implementing customer requests, delivering on projects, delivery of new services and offering technical advice to project teams and the business.


This role may suit an individual who has extensive experience within a 2nd line support environment and has proven experience troubleshooting server related issues within a large organisation. There will be scope to develop scripts and automation processes to support a global environment. The successful candidate will be dynamic, analytical and able to come up with smart solutions within budget constraints.


Key Deliverables/Responsibilities:


  • Design, build, and deploy server, storage and cloud solutions.

  • Delivery of projects and new services including cloud platforms.

  • Resolving 2nd/3rd line incident support calls.

  • Evaluating server and storage performance issues and requests.

  • Improving and/or automating and scripting administrative procedures.

  • Continual service improvement through best practise and new and innovative technologies.

  • Assist with managing the technology life cycle.

  • Knowledge and experience in HP server, Netapp storage and Microsoft Cloud services.

    Essential Technical Requirements:

    To be successful in this role our client would expect you to have in depth experience with:

  • Windows Server 2008/2012/2016.

  • Server and storage hardware.

  • Backup and recovery management in a virtualised environment.

  • Working within a helpdesk / support environment, dealing with customer issues through to resolution.

  • Active Directory management.

  • Knowledge of monitoring & reporting based systems.

  • Experience in Hybrid Cloud environments.

  • Experience with Microsoft Office 365 and Azure.

  • Knowledge of storage platforms, such Netapp.

  • At least 5 years’ experience in a UK enterprise environment.

    You must also be able to demonstrate experience with:

  • Troubleshooting software issues on Windows platform.

  • Understanding of AV products.

  • Knowledge of Windows security.

  • Benchmarking and performance tuning.

    Desirable Technical Experiences:

  • Networking fundamentals and basic troubleshooting.

  • Experience working within ITIL aligned Service Delivery organisation.

  • To have worked in an engineering environment.

    Behavioural Competencies:

  • Proven experience of delivering process efficiencies and improvements.

  • Clear and fluent English (both verbal and written).

  • Ability to build and maintain efficient working relationships with remote teams.

  • Demonstrate ability to take ownership of and accountability for relevant products and services.

  • Ability to plan, prioritise and complete your own work, whilst remaining a team player.

  • Willingness to engage with and work in other technologies.

    Security Clearance: 

    This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview.

    At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for any Server Infrastructure Engineer for new employment.

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