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Service Desk Analyst

Location:
Greater Manchester
Sector:
Other
Job Type:
Permanent
Salary:
£20k - 25k per year
Reference:
73568

Role

My client in Irlam are currently looking for a Service Desk Analyst, for the role you must have the following...

Minimum of 2/3 years IT support experience in a corporate/business environment

Working knowledge of …

Helpdesk System

  • Can they efficiently manage internal calls, creating, updating, and closing tickets?

Windows 7/10/11

  • Can they install new laptops with windows?
  • Can they troubleshoot problems in windows?

Microsoft 365/Azure AD or Active Directory

  • Can they administer M365 accounts? (Creation of users’ accounts, setting up security groups etc…)
  • Can they support users with basic office suite (word, excel, outlook and PowerPoint) in a business environment?

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