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Customer Support Administrator

East Sussex
Job Type:
£20k - 24k per year


Customer Support Administrator

  • Salary £20,000-£24,000
  • Life assurance scheme
  • 33 days holiday plus a Birthday Holiday
  • Share Incentive Scheme

Do you want to work for a company that offers stability and is rapidly growing where no day is ever the same? Are you driven and looking for a fast paced opportunity where you can grow and progress your career within the manufacturing industry? Then this will be perfect for you! Apply now!

At the forefront of their industry, the business is renowned for continuously developing new high tech equipment to fit market and customer requirements. Due to growth my client is now looking for a Customer Support Administrator to join their team.

The Role: Customer Support Administrator

The Customer Service Administrator will be the primary customer contact. They will also have the following responsibilities:

  • Respond to any customer enquiries
  • Providing quotes and schedules to customers and engineers
  • Resolving any customer complaints
  • Liaising with different departments e.g. Service Coordinator, Engineers
  • Sales Administrator duties
  • Raising calls using SAP and ensuring outlook calendar is kept up to date
  • Ensuring all visit reports are completed by engineers

The Candidate: Customer Support Administrator:

The successful candidate will be an excellent communicator who has the ability to maintain positive relationships with peers. They will also have the following:

  • Experience within a customer service telephone role
  • Excellent knowledge of Microsoft Office
  • Problem solving and collaboration skills to maintain customer complaints are dealt with quickly and efficiently
  • Ability to work under pressure and in a timely manner
  • To be commutable to the office, you will live in or near one of the following locations: Lewes, Eastbourne, Brighton, Bexhill, Uckfield, Hailsham

Company information

At First Recruitment Group we understand just how important it is to secure the right people. That’s why our Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. Please contact Lisa Hewitt to discuss in more detail.

• Technical Support • Administrator • Customer Support • SAP • Data Entry • Leadership

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    Sector: Manufacturing

    Salary: £20k - 24k per year


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