HR Operations Administrator

Kick-start your HR career with a role that offers hands-on experience across the employee lifecycle, HR systems, and process improvement.

Our Client has a requirement for an HR Asssociate/People Ops Coordinator, who will be required to work on a contract basis in Leatherhead.

Role Purpose:

• Provide high-quality administrative support across the employee lifecycle
• Support the delivery of efficient and customer-focused HR Operations services
• Maintain accurate HR records and ensure data integrity across systems
• Contribute to continuous improvement initiatives and operational excellence
• Develop expertise in HR systems, data management, and process governance

Job Role Responsibilities:

• Provide administrative support across onboarding, contractual changes, and offboarding activities
• Prepare and issue employment contracts, offer letters, employee correspondence, and HR documentation
• Maintain accurate employee records and update HR systems, ensuring data integrity at all times
• Support payroll processes through the timely and accurate processing of employee changes
• Administer absence management, probation reviews, and other employee-related processes
• Manage and respond to employee and manager queries, resolving issues promptly and escalating where required
• Monitor shared HR inboxes and action requests within agreed service level agreements
• Support the administration of employee benefits and associated documentation
• Ensure compliance with employment legislation, company policies, and data protection requirements
• Identify process inefficiencies and opportunities for improvement, proposing practical solutions to enhance service delivery
• Support continuous improvement initiatives to develop efficient, scalable, and customer-focused HR processes

Experience / Skills / Knowledge / Qualifications:
Essential

• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Excellent attention to detail and commitment to data accuracy
• Strong written and verbal communication skills
• Ability to manage confidential information with discretion
• Comfortable working with defined processes, procedures, and detailed administrative tasks
• Proficient in Microsoft Office applications

Desirable

• Experience working in a customer service, administration, operations, shared services, or support environment
• Previous HR Administration or HR Operations experience
• CIPD qualification or currently working towards a CIPD qualification
• Experience using HR systems such as Workday

Benefits:

• Excellent opportunity to build a long-term career within HR Operations
• Exposure to all stages of the employee lifecycle
• Opportunity to develop expertise in HR systems and data management
• Ongoing learning and development opportunities
• Involvement in process improvement and operational excellence initiatives
• Collaborative and supportive working environment

Company Information
At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an HR Operations Administrator looking for new employment.
As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.